Expert support for growing MSP teams

We handle the tickets and projects so you can focus on landing the next client. L1–L3 helpdesk, cloud migrations, and fixed-cost projects — all under your brand.

Get a free consultation →See our work

Recent Tickets

Live queue

Exchange mail flow broken

Full domain outage · MSP US

Resolved

Fortinet VPN tunnel down

Post-firmware update · MSP AU

Assigned

Server 2019 BSOD after patch

Production rollback · MSP US

Resolved

Intune enrollment policy conflict

200 Windows devices · MSP AU

In progress

Azure AD Connect sync failure

500+ users locked out · MSP US

Resolved

4.8

★

Avg rating

Projects done

2204

Ticket closed

Microsoft

Azure

Intune

ConnectWise

Fortinet

AWS

About Inputiv

Support redefined

for modern MSPs

We work with MSPs to manage their client tickets. Our engineers cover L1, L2 & L3 support and stay current on the full Microsoft stack. Founders with 15+ years at Microsoft & AWS lead our team.

From routine ticket resolution to complex migrations — we're your invisible back-office that makes your MSP look exceptional.

Years of combined experience

3500

Hours supporting
MSPs

Happy Clients & Growing

⚡

Rapid-response SLAs

Most tickets acknowledged in under 15 minutes. Critical issues get same-session attention.

🏷️

No-nonsense flat pricing

Fixed monthly plans starting at $799. No hidden hours, no surprise invoices.

🛡️

Security-first mindset

Every ticket is handled with security best practices. MFA, conditional access, Zero Trust built in.

White-label ready

We operate under your brand, your ticketing system, and your communication style.

WHAT WE DO

End-to-end tech
support services

Helpdesk Support

Responsive L1–L3 helpdesk for your MSP clients. We handle the queue while you grow.
‍

L1/L2/L3

Remote

SLA Driven

Cloud Migrations

Seamless migrations to Microsoft 365, Azure, cloud centres with zero disruption.
‍

Azure

M365

AWS

Project Support

Fixed-cost delivery for Intune rollouts, server upgrades, firewall configs and more.
‍

Intune

Server

Fixed Price

Tenant Migration

Full M365 tenant-to-tenant migrations with email,data, and identity continuity.
‍

M365

Identity

Exchange

Security & Compliance

MFA rollouts, Defender config, conditional and Zero Trust posture improvements.
‍

Defender

MFA

Zero Trust

Patch Management

Proactive patch cycles for Windows, servers, and third-party software across all clients.
‍

Windows

Server

Automated

Resolved tickets

Problems we've
solved for MSPs

#TKT-1042

CRITICAL

Azure AD Connect — Full Sync Failure

On-premise AD stopped syncing to Azure AD, locking out cloud app access for 500+ users across multiple sites.

✓ Resolved in 2.5 hours

MSP Client · US

Azure / M365

#TKT-0897

CRITICAL

Exchange Online Mail Flow Down

Outbound mail queued after MX record misconfiguration during spam filter change. Full domain outage.

✓ Resolved in 1.8 hours

MSP Client · AU

Exchange Online

#TKT-1105

MEDIUM

Intune Device Compliance Loop

200 Windows devices stuck in compliance loop after Conditional Access policy change. Policy conflict diagnosed.

✓ Resolved in 4 hours

MSP Client · US

Intune / MDM

#TKT-0754

CRITICAL

Fortinet VPN Tunnel Down Post-Update

IPsec tunnel between HQ and branch failed after firmware upgrade. Phase 2 SA mismatch root- caused and resolved.

✓ Resolved in 3 hours

MSP Client · AU

Network / VPN

#TKT-1201

MEDIUM

Server 2019 BSOD After CU Patch

Production server BSODing after cumulative update. Safe mode rollback executed, then staged re-application.

✓ Resolved in 3.5 hours

MSP Client · US

Windows Server

#TKT-0983

LOW

SharePoint External Access Denied

External sharing policies blocked guest collaboration on client portal. Reconfigured at tenant and site collection level.

✓ Resolved in 1 hour

MSP Client · AU

SharePoint

Projects

Awesome work
for our clients

View all projects

DC Migration to Azure

Full on-premise data centre migration to Azure IaaS — zero downtime during cutover.

Azure

Hyper-V

Pharma Data Integration

Multi-source data pipeline consolidation forseamless reporting & operational visibility.

SQL

Power BI

Azure SQL

Cloud DC Migration

Lifted and shifted a legacy infrastructure to a fullyredundant cloud DC with 99.9% uptime.

AWS

Azure

VMware

Why Inputiv

We make your MSP
look great

We're not just a vendor — we're an extension of your team. We work under your brand, follow your processes, and deliver service that turns your clients into fans.

🕐

24/7 Coverage

Engineers ready when your clients need it most.

💰

Flat Pricing

No surprise invoices. Fixed monthly plans.

🛡️

Security First

Security baked into every ticket, every project.

💬

Clear Comms

Regular updates and SLA reporting always on.

📅

On-Time Delivery

Deadline-driven. We respect your timelines.

🧠

Deep Tech Stack

M365, Azure, Intune, Fortinet, and more.

🏷️

White-Label Ready

We work under your brand and tools —clients never know we're there.

📈

Scalable Capacity

Overflow, leave cover — we flex fast so you're never short-staffed.

Inputiv has been a game-changer for our MSP. They handle our overflow tickets with the same care we would — clients can't tell the difference.

★★★★★

4.8/5

Average across 27 MSP clients

How we onboard you

Discovery Call

30-minute call to understand your MSP stack, tools, and needs.

Onboarding

Access setup, documentation, and full white-label integration.

Go Live in 48h

Your dedicated engineers start handling tickets within 48 hours.

Scale Together

Monthly reviews and SLA reporting as your MSP grows.

Expert support for growing MSP teams

Recent Tickets

WHAT WE DO

End-to-end techsupport services

End-to-end tech
support services